useful family contacts


Advice Dorset  Offering advice on benefits, money and debt, discrimination, employment, health and Care, housing and more.

BCHA  Help with housing, learning, living and work.
Contact Tel - 01202 410500

Dorset Family Information Directory  Information on schools and learning, early years and childcare, children and family support, activities and much more.


Citizens Advice Bureau  Free impartial, confidential and independent advice in person or by phone.
Contact Tel - 03444 111 444

Family Lives  Confidential and free helpline service offering support, guidance and and information on all aspects of being a parent.
Contact Tel - 0808 800 2222

Job Centre Plus  Please visit the Website for the Department Contact Number.

National Domestic Violence Helpline  24 Hour National Domestic Violence Helpline
Contact Tel - 0808 2000 247

NHS Direct  Call 111 for Non-Urgent Medical Advice

Police Non Emergency  Call 101

Refuge  Advice for Women and Children needing to escape domestic violence.
Contact Tel - 0808 2000 247

Samaritans  24 Hour free Helpline offering advice for those in need.

National Bullying Helpline  Contact Tel - 0845 22 55 787


The Amelia Grace Rainbow Fund  Supporting children in Dorset with terminal, life-limiting and serious chronic illness.

The Isabel Baker Foundation  The charities mission is to financially support bereaved parents of children with cancer, experiencing financial difficulty, in the months following their child's death.  They do this by providing grants after referrals from a health care professional.

Diverse Abilities  Charity supporting children and adults who have physical and learning disabilities working in Poole, Bournemouth and the rest of Dorset.

Julia's House  Charity providing practical and emotional support for families caring for a child with a life-limiting or life-threatening condition, providing frequent and regular support in their own homes, in the community or at our hospices.

Mosaic Family Support  Dorset wide charity offering a pathway of support to bereaved children, young people and their families. 

Bliss  Charity offering a wide range of free services for the families of premature or sick children.

Downright Perfect  Supporting local families whose lives have been touched by Down's Syndrome.

West Dorset Pandas  Support for women suffering from depression or anxiety when pregnant or after their baby is born.

Dorset Rape Crisis Support Centre  Voluntary organisation run for men, women and young people over 16 who have been raped or sexually abused.


Lots of us have a clearout now and again and want to know where we can donate them to.  Many organisations accepting baby and kids garments and equipment or clothing for the homeless will have limit space for storage and should be contacted before delivery.

Hope for Food

Hope for Food’s mission is to assist men, women and children in Bournemouth and the surrounding areas, who are either homeless or living in poverty, by providing fresh food at their soup kitchens and hampers of food, good quality clothing, bedding and household goods, where needed.

Ashley's Birthday Bank

Charity providing underprivileged children with a birthday and Christmas present to ensure they do not go without on these special occasions.  They also provide a crisis service for families who find themselves going through a financially difficult time or have escaped domestic violence, neglect or human trafficking.  The crisis service provides food shopping, baby equipment, nappies, baby milk, clothes/toiletries etc to these families to help them through their difficult time.  They also work closely with the local refuges, the human trafficking unit and mother and baby units.

Dorsetmums has made every effort to ensure the accuracy of the information contained in this site and does not accept liability for any errors or omission.